Shipping policy

Order Processing Time

• All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery delays can occasionally occur. Once your order has been shipped, you will receive a confirmation email with a tracking number.

Domestic Shipping

• We offer standard shipping options in Canada
• Standard Shipping: 5-7 business days
  

International Shipping

• We currently ship to all locations worldwide. Please note that international shipping rates and delivery times vary depending on the destination.
  

Shipment Confirmation & Order Tracking

• You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages & Lost Packages

• Kaufman is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

Returns & Exchanges

• Please review our Return Policy for information on returns and exchanges.

Contact Us

• If you have any questions regarding shipping or your order, please contact us at joshkaufman2004@gmail.com.